Noble Isle Limited referred to as ‘Noble Isle, ‘we’ or ‘our’ is committed to protecting the privacy and security of your personal information.
This Privacy Notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with the Data Protection Act 2018 (DPA2018) and the General Data Protection Regulation (GDPR).
Noble Isle is a “Data Controller”. This means that we are responsible for deciding how we hold and use personal information.
We are required under data protection legislation to notify you of the information contained in this Privacy Notice.
Noble Isle is registered with the Information Commissioner’s Office (ICO) – Registration No. ZB170395.
The DPA2018 and GDPR says that the personal information we hold about you must be:-
We will also only transfer your information when it is safe to do so, when it is necessary to do so and your information is protected in the same way that we protect it.
Noble Isle is accountable to you and the Authorities to not only show compliance with the data protection laws but also to demonstrate how we are compliant.
We have appointed a DPM to oversee compliance with this Privacy Notice.
If you have any questions about this Privacy Notice or, how we handle your personal information, please contact the DPM at customerservices@nobleisle.com.
You have the right to make a complaint at any time to the Information Commissioner’s Office, the supervisory authority in the United Kingdom for data protection issues or the Supervisory Authority in your own country of residence.
Contact details for the ICO is outlined at the bottom of this Privacy Notice.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
To explain this to you, we will when necessarily list our different services when we collect or use different information about you.
We collect personal information about our you when you contact us, open an account to purchase our products, request to subscript to receive Noble News or provide use with your information for another specific purpose.
· Name · Title · Postal / Billing Address · Delivery Address (if different from billing address) · Country | · Telephone number · Email Address · Payment details · Record of products purchased · Account username |
Noble Ilse do not collect Special Category data form customers.
We will only use your personal information when the law allows us to, this is called a legal basis (highlighted in bold) for processing your information (data).
Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We may on occasions pass your Personal Information to organisation outside of Noble Isle exclusively to process on our behalf, these organisations are called Data Processors.
We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice.
We do not pass on information gained from your engagement with us without a clear legal basis for doing so. However, we may disclose your Personal Information to meet legal obligations, regulations, or valid governmental request.
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).
It may also be processed by companies operating outside the EEA who work for us or for one of our service providers.
If we do this, we ensure that your privacy rights are respected in line with this Policy and the same protection is given to your personal information as laid down by the DPA2018 and GDPR.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, altered or disclosed, or accessed in an unauthorised way,. In addition, we limit access to your personal information to those Colleagues, Agents, Contractors and other third parties on a need to know basis.
They will only process your personal information on our strict instructions and they are subject to a duty of confidentiality.
Details of these measures may be obtained from our Data Protection Manager (DPM).
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You can request our Data Retention Schedule from our DPM if required.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
It is important that the personal information we hold about you is accurate and current.
Please keep us informed if your personal information changes during your relationship with us. Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing or request that we transfer a copy of your personal information to another party, please contact our DPM at customerservices@nobleisle.com.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Please use the Data Subject Access request form, available on our Cookie Banner. If you have any questions about this process or any of your rights, please contact our DPM customerservices@nobleisle.com
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).
This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We will respond to your request within one month after and upon satisfactory verification of your identity.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
To withdraw your consent, please contact our DPM at customerservices@nobleisle.com.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates.
We may also notify you in other ways from time to time about the processing of your personal information or requesting you to confirm the accuracy of the information we hold on you.
We would like the chance to resolve any complaints you have about the way we process your information; however, you do have the right to complain to the Information Commissioner about how we have used your personal data.
The details for each of these contacts are:
Noble Isle
Guilden Sutton Lane, Guilden Sutton, Chester, Cheshire CH3 7EX
Telephone +44 (0) 800 157 7838 or email customerservices@nobleisle.com
Information Commissioner’s Office
Telephone +44 303 123 1113 or at www.ico.org.uk